my motorola moto g power 2023/2024 power flex and volume button is not working

The power flex cable in the Moto G power 2023/2024 power flex and volume flex buttons are links or connected to the motherboard.

If the volume or power buttons stop working, it is sometimes usually caused by one of these

What usually cause power flex and volume button not working

1. flex cable damaged or cut or disconnected
2. software glitch
3. corrosion from moisture
4. dust or debris under the buttons
5. Drop of water or pressure
6. Flex weakness
7. When the flex usually gets hot

Simple solution you can do to your power flex and volume flex to work perfectly without consulting a technician

Check the software first

1. Restart the phone if possible
2. Check accessibility setting volume key shortcuts to ensure no conflict
3. Boot with safe mode press and hold the power button, hold power off until safe mode activates. If the button works in safe mode, it is like an app conflict that may cause it,
4. Update the phone from the old version to the new version or to the latest version in the setting system update or software update.

Physical button cleaning

1. Use a soft brush, fuel, alcohol or spirit to clean dust
2. If water entered inside, power off the phone first then let it dry thoroughly before before powering it on.
3. Remove the side smoothly to avoid breaking of screen

Reset, factory reset or format

1. Backup your document, files, images, music, videos, applications and important data
2. Enter settings, go to system, you will see a reset option click enter automatically you will see erase all data. After the reset and you find out that it is the same thing that is till happening, now you will know that the problem if from the hardware not software issues.

Power flex and volume flex replacement

If you have tried all of the above steps and it fails, then the power flex cable may now need replacement:

1. Kindly remove the sim tray and the back cover, you can manually heat the side of the back cover to soften it for easy remove. Use hot gun blower or sharp blade for easy remove
2. Disconnect the Battery flex from the panel
3. Locate the power flex and volume flex along the side of the phone
4. Unscrew and carefully detach it from the panel
5. Kindly replace it with a new flex cable with the model number attached with Motorola moto G power 2023/2024
6. Close the phone properly after a successful replacement, power on the phone text the power after a successful phone boot check the volume carefully the up and down volume.

Professional repair

If you are afraid of opening the phone, or you don’t have the suitable tools for the power flex and volume flex replacement, kindly find a local phone repair shop or authorized Motorola service center that can swap or replace the flex quickly.

If not you can search for any repair shop online from google map or through facebook or social media.

Tips

1. Use a high original quality flex replacement, cheap once may not fit properly and it will be easily spoiled
2. Always disconnect the battery before touching the flex to avoid short circuits.
3. If you dropped the phone, always check to inspect the motherboard or panel connector for damage.